About Me
IT Manager at PixelKraft LLC
2018 - Present / Dallas, TX
- Managing all company websites, the CRM, and all client sites. Support all clients with a wide range of technical issues.
- Providing web design, development, digital marketing, and customer support services on a daily basis to a wide range of clients.
- Managing a digital agency offering web design, development, and tech consulting services.
- Streamlining and automating regular backup and maintenance processes.
- Keeping up with and utilize the latest tools and technologies to develop fully responsive and functional websites and web applications.
- Wearing many hats helping increase efficiency, reduce costs, streamline and automate business processes, and handle security.
IT Specialist at FDAC
2016 - 2018 / Abu Dhabi, UAE
- Served as the main point of contact for investigating and resolving security-related issues.
- Developed threat and vulnerability management policies and managed SEM (security event management) system. Ensured secure, robust infrastructure systems, including DNS, email, wireless networks, firewalls, & enterprise authentication, by performing efficient troubleshooting.
- Understands and applies the various IT methodologies, which include project management, development, service management, and system architecture.
- Maintaining the servers and development suites used throughout the Software development lifecycle.
- Providing coordination and planning of non-functional and performance testing.
- Softwares: Dentsply Sirona: Sidexis, Dolphin Imaging: Aquarium, MyRay Xray, DentiMax.
IT Specialist at VIP Travel
2016 - 2018 / Dubai, UAE
- Supervised maintenance of computer systems and ensured functional inter and intranet networking on all systems at all times.
- Diagnosed, troubleshoot, and resolved a range of software, hardware, and connectivity issues.
- Provided customer service support by performing a detailed investigation of customer service complaints and issues.
- Responsible for installing, maintenance, and operation of the multi-user systems.
System Administrator at Asia Hotel
2013 - 2016 / Fergana, Uzbekistan
- Reviewed server and application logs.
- Ensured the security and integrity of the network. Installed, optimized, and configured new servers and application upgrades in an existing network environment as per requirements.
- Diagnosed and resolved all technical issues related to hardware and software.
IT Engineer at Agro Project
2013 - 2016 / Fergana, Uzbekistan
- Configured, installed & troubleshooting Servers and Networks.
- Designed and implemented processes for ensuring efficient IT operations in an organization.
- Oversaw the maintenance, repair, or replacement of computer units or other technological components.
- Ran quality checks on Servers and Networks to ensure optimal and efficient performance.
Graphic Designer at Uzum.asia
2009 - 2014 / Fergana, Uzbekistan
- Designed ads and posters. Built ideas into Android / iOS apps.
- Developed and designed new web interfaces, layouts, and site graphics.